If you’re wondering how to apply for or manage your SASSA R350 or R370 grant in 2025, you’re not alone.
Every day, millions of South Africans rely on SASSA for financial support—only to face confusing processes, delays, or application errors.
Whether you’re a first-time applicant or dealing with payment issues, this comprehensive guide answers all the most common questions—clearly and simply.
1. How to Check Your R370 Grant Payment Date
To find out when your grant will be paid:
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Visit srd.sassa.gov.za
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Click on “Check Status”
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Enter your ID number and cellphone number
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Your payment date will be displayed if approved
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If there’s no date yet, payment is still being processed and updated monthly.
2. How to Check Your SASSA R350 Grant Status
You can check your status via:
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The SASSA website at srd.sassa.gov.za, or
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Sending a WhatsApp message with the word “Status” to 082 046 8553
3. How to Apply for the R370 Grant
Follow these steps to apply:
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Visit srd.sassa.gov.za
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Click “Apply for SRD Grant”
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Enter your ID number and mobile number
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Consent to income verification
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Submit your application and wait for feedback
Anyone over 18, unemployed, and earning less than R624 per month can apply.
4. How to Apply for the R350 Grant in 2025
Though the grant has increased to R370, it’s still often referred to as the R350. To apply:
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Go to srd.sassa.gov.za
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Complete the steps listed above
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There is no need to reapply each month unless instructed by SASSA
5. Who Qualifies for SASSA Grants in 2025?
You qualify if you:
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Are between 18 and 59 years old
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Are a South African citizen, permanent resident, or refugee
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Are unemployed and not receiving other grants or UIF
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Earn less than R624 per month
6. How to Reapply or Reconfirm Your SASSA Application
If you were declined or missed a month:
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Visit the SASSA SRD site
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Click “Reconfirm Application”
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Update any personal or banking information
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Reapply if your application was canceled
7. How to Cancel R350 and Apply Again
To cancel and reapply:
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Go to srd.sassa.gov.za
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Select “Cancel My Application”
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Wait 24 hours, then reapply with correct or updated information
8. Why Is My R350 Grant Still Pending?
Your grant might be pending because:
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SASSA is still verifying your income and personal information
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Consent was not properly given during application
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Your banking or contact details may not match records
If it has been over 30 days, contact SASSA support at 0800 60 10 11.
9. How to Change Banking Details for R350 or R370
To update your bank info:
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Visit srd.sassa.gov.za
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Scroll down to “Change Banking Details”
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Enter your ID number
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Receive an SMS link
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Update and submit your new bank information
Make sure the bank account is registered in your name.
10. How to Change Your Mobile Banking Number
Currently, changing your phone number must be done in person. Visit your nearest SASSA office with your ID and request an update.
11. Fixing the “Grant Application Already Active” Error
This means an application already exists. To resolve:
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First, check your status to confirm
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If needed, use the “Cancel Application” option
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Then reapply with correct details
12. How to Claim Uncollected R350 Grants
If your grant was approved but not received:
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Verify your collection point (e.g. bank, Boxer, Shoprite)
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Visit the outlet with your ID
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Contact SASSA if the funds are still uncollected after 3 months
13. What If My R350 Is Approved but No Payment Date?
This simply means your payment is approved but not yet scheduled. Check your status regularly. If there’s no date after four weeks, reach out to SASSA for help.
14. What Is “The New Way of Banking”?
SASSA is encouraging beneficiaries to receive payments through personal bank accounts instead of cash points. It’s safer, quicker, and more efficient.
15. Can I Change Bank Details Online?
Yes. After entering your ID on the SASSA SRD site, you’ll receive a secure SMS link. Use that link to enter and submit your new bank details. Ensure it’s a personal account registered in your name.
16. Did SASSA Increase R350 to R700?
No. This is false information circulating on social media. The official grant amount is R370. Be cautious of scams or fraudulent websites making such claims.
Final Thoughts
With a bit of guidance, applying for or managing your SASSA grant doesn’t have to be difficult.
Use srd.sassa.gov.za for everything from checking status to changing bank details. Stay informed, and don’t fall for misinformation online.
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